Rosy Salon Software Review

I’ve covered my fair share of business software, but today we’re shining the spotlight on Rosy Salon Software. Designed for salons, spa, and wellness pros, this all-in-one cloud-based platform promises to help you manage everything from online booking to payments to inventory. But does it live up to the hype? You can dive into the full review here:

Key Features to Consider

No matter which software you choose for your business, certain features are essential before making your final decision, regardless of the services you offer.

Core Business Management Features

Cost

Here’s what Rosy’s pricing looks like (as of 2025) for salons of varying size.

Standard plan: Starts at $44/month for one user

Premium “Client Connect” add-on: raises cost for features like e-commerce and more advanced marketing.

Example: 2 users= $55; 3 users=$85; 4+ users ~$99/month.

For many independent stylists or small salons, that’s quite reasonable at that price point, especially for the essential features that are built into the pricing model.

Customization & Usability

While Rosy delivers a robust set of features, how easy is it to mold it to your salon’s unique workflow?

Rosy strikes a balance between simple and capable, offering a user interface that most salon pros pick up quickly. Onboarding your front desk staff could be pretty smooth. The flip side is that while Rosy’s layout is clean and functional, there isn’t a ton of deep customization.

You can tailor services, schedules, and client interactions, but salons looking for heavy branding options, advanced workflow tweaks, or unique service structures may find the system a bit more rigid.

Rosy works best for teams who want something simple and straightforward rather than endlessly configurable.

Integrations

Rosy mostly operates as its own ecosystem. It offers its own built-in payment processing through RosyPay, along with online booking tools that plug neatly into your website, Facebook profile, and Google booking surfaces. Beyond that, third-party integrations are more limited, and Rosy doesn’t publicly advertise a wide marketplace of app partners.

If you rely heavily on external tools for accounting, CRM, or multi-channel marketing, you’ll want to double-check how well your existing stack can connect.

For most small salons or independent practitioners, Rosy’s self-contained system is sufficient, but power-users may feel boxed in.

Online Booking

Rosy’s online booking feature is one of its strongest selling points. It lets clients book appointments 24/7 through your website or social media, automatically syncing with your staff calendar to prevent double-booking.

Automated text and email confirmations help cut down no-shows, while the interface keeps the experience simple for clients who want to grab a last-minute appointment without calling the front desk.

Calendar & Scheduling

The calendar is easy to navigate and offers a clear look at staff availability, multi-service appointments, and daily scheduling needs. Stylists can access their schedules from anywhere, which is helpful for booth renters or on-the-go pros.

Some users note limitations around the waitlist features or service sequencing, but for most salons, the calendar provides exactly what they need to manage a busy day without chaos.

CRM/Client Management

Rosy does a solid job of keeping track of client information, including service history, retail purchases, formulas, preferences, and upcoming visits. This makes it easy for stylists to personalize client experiences and follow up with targeted messages.

While Rosy covers the essentials well, it doesn’t push into advanced CRM territory like automated lead nurturing or deep segmentation. If you want heavily automated sales funnels, you’ll need a secondary tool. But for day-to-day client management, Rosy gets the job done.

Reporting

Rosy includes an impressive range of reports (more than 60, according to their website) covering everything from sales and service trends to inventory performance and staff productivity. Salons that rely on numbers to make decisions will appreciate how easy it is to pull insights and track growth.

Inventory & Retail

For salons with a retail component, Rosy handles inventory surprisingly well. You can track stock levels, receive low-stock alerts, manage product reservations, and connect retail sales directly to services through the POS system.

It isn’t a full-scale inventory powerhouse meant for high-volume retail operations, but for the average salon selling products, the system feels reliable and straightforward.

Loyalty & Marketing

Rosy offers practical built-in tools to help keep clients engaged. The loyalty and referral programs are easy to set up and can boost repeat visits with very little effort. Email and SMS marketing tools allow you to send appointment reminders, win-back messages, and targeted outreach. However, these features become more powerful if you add Rosy’s premium “Client Connect” features at an additional cost.

While Rosy’s marketing tools won’t replace a dedicated full-scale marketing platform, they give salon owners enough functionality to drive real results without juggling extra software.

What Businesses Like Yours Are Saying About Rosy Salon Software

No matter how good software looks on paper, what matters most is how it performs in the field. Here's what other pros have to say:

The Final Verdict: Rosy Pros and Cons

If you’re looking for a simple pros and cons list:

Pros:

• Strong core functionality
• User-friendly
• Useful features for salons with booth renters or membership models.
• Good support reputation overall, especially for initial setup.

Cons:

• Mobile app has some reliability complaints
• For salons needing deep custom workflows, heavy branding, or advanced integrations, it might feel slightly less flexible.
• Some users report slower response from support in edge-cases

If you’re already heavy in external marketing/CRM tools, you’ll want to verify how well Rosy integrates with your stack.

Final score: Rosy lands at an 8/10: strong across features, value, and usability, with only minor app hiccups and limited customization holding it back.

If you’re a salon or spa looking for a no-fuss management system that covers the basics, Rosy can make it to the shortlist.