You’re building a business with hustle and heart—your software should fuel that momentum, not slow it down.If you’re deciding between GlossGenius and Acuity, you’re in the right place. We’re breaking down both platforms—features, perks, and pitfalls—so you can make a smart, no-regrets decision and get back to doing what you do best: growing your business on your terms.
Adaptable Pricing
$20/mo extra per added user
Online Booking
Clients can book appointments 24/7, fill out intake forms, and pay in advance. Booksy supports custom availability, buffer times, and recurring appointments.
GlossGenius provides a user-friendly, branded booking site with automatic appointment confirmations.
Stores client history, payment details, and past purchases. Features include automated marketing campaigns and birthday discounts.
Client Facing App
Booksy stands out with its marketplace app, where clients can browse, book, and review local professionals—giving businesses added visibility.
No marketplace at this time.
Built-in POS & Payment Processing
Accept payments via Stripe or Booksy’s built-in payment
system. Booksy also offers mobile payment options and cancellation fees for no-shows.
Includes card readers, Apple Pay, and tap-to-pay without needing third-party processors.
Calendar Management
Syncs with Google Calendar and allows real-time updates to
avoid scheduling conflicts.
Supports staff profiles, service-specific availability, and
commission tracking. However, built-in payroll features are limited and may require
external software.
An integrated calendar syncs appointments with built-in availability settings.
Automated Client Reminders
Automated SMS, email, and push notifications help reduce no-
shows—SMS is included in all Booksy plans, unlike many competitors.
Unlimited SMS and email reminders are included at no extra cost.
Reporting & Analytics
Provides visual dashboards for appointment tracking and
revenue, though more advanced reports may be limited.
Tracks revenue, appointment trends, client retention, and inventory in-app.
Inventory & Product Sales
Booksy offers basic inventory management and lets
businesses sell retail products through their profile.
Tracks product stock, sends low-stock alerts, and generates sales reports.
Loyalty Program Support
Offers tools for client loyalty and rebooking incentives,
depending on the plan.
Businesses can offer automated rewards and discounts based
on client visits.
Social Media Integration
Strong Instagram and Facebook integrations make it easy
for clients to book directly through social platforms.
Allows Instagram and Facebook bookings directly within the platform.
Booking Widget
For an additional fee, businesses can get a branded version of
Booksy to strengthen their client experience.
Every user gets a free, customizable booking website with no extra setup.
Final Thoughts
Booksy and GlossGenius both offer powerful tools for service-based businesses, but they cater to slightly different needs. Booksy is a strong choice for businesses that want increased visibility through its client-facing marketplace app. It’s particularly useful for attracting new clients and managing a team, offering features like staff scheduling, commission tracking, and client reminders across all plans.
Booksy supports online booking, payment processing, and integrates with popular tools like Google Calendar, Stripe, and social media platforms. However, some advanced features (like a branded app or marketing tools) require an upgraded plan or added fees.
GlossGenius, on the other hand, is tailored for beauty and wellness professionals looking for a sleek, all-in-one platform. It offers a high-end client experience, complete with custom booking pages, built-in payment processing, client relationship management(CRM), and automated marketing—all without relying on third-party integrations. GlossGenius shines in solo or small team environments where ease of use, branding, and polish are top priorities.